So, this week, I get to channel that guy from "Network" who, at a breaking point, leaned out his window and yelled that he was mad, mad, mad. That's me, folks. My three-year-old furnace died at 3:00 o'clock Saturday morning. How? Search me. But the people who were supposed to come fix it have dragged their feet for three days now. (Maybe I should play threes in the lottery. Maybe Fate is trying to tell me something.) I have a 9-month-old son, so to experience no heat at this time of year is, as you might think, Really Bad.
The tech who came out to look at it first was prompt, if sleepy, but since then I have had nothing but headaches from this company. We have paid them three years in advance (see, threes again) for service contracts, and their techs never show up on time, or at all, for the service appointments. Yo, a phone call would be nice! When I got a rep on the line, she told me it wasn't her problem. Hmm. I doubt she's a mom. After telling her I was Less Than Pleased with that, she gave me her supervisor, who, while clearly longing to tell me more of the same, at least shaved off some more of the outrageous bill they tried to quote me. I'm not convinced that they don't engineer these things to fail. The furnace that came with the house when we bought it went over ten years before quitting. I buy a new one, and poof, I need to fix it three years later. As my country-boy hubby sometimes jokes, "That ain't right."
The silver lining is, Peanut and I had somewhere to go while all this insanity went on. My mother offered to let us stay over the weekend, and longer if necessary, until the heat gets fixed. But what happens to all those people who don't have local family? Would the heating company just have told those people to suck up and deal? I may be an adult, but sometimes I envy the freedom a toddler has to stomp her feet and yell, "Not fair! Not fair!"
What WOULD be fair is, if you play threes in the lottery this week, to send me some of it. Say, three bucks. LOL